Refund policy

Refund Policy

At ModelToAssemble.com, we want you to feel confident with every purchase. If for any reason you are not fully satisfied, our refund policy is designed to be clear and fair.

You may request a refund within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and include all original packaging and components. This ensures that products remain suitable for restocking.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within a few business days. Processing times may vary depending on your bank or payment provider.

Please note that original shipping costs are non-refundable unless the return is due to a defective, damaged, or incorrect item. In such cases, we will cover the return shipping fees and offer either a full refund or a replacement.

If your item arrives damaged or defective, please contact us promptly with photos and order details so we can resolve the issue as quickly as possible.

ModelToAssemble.com is committed to providing a smooth and transparent refund experience, ensuring your satisfaction remains our top priority.